This page states the Terms and Conditions under which you use unuk.es. Please note that any use of this Web site means that you agree to the following Terms and Conditions.
Payment and prices
All prices on the Web site are given in Euro (€). And all payments must be made in Euro. All prices already include Spanish VAT (21 %). Outside EU your package could be subjected to additional taxes and charges.
All agreements of your offer to purchase goods are entirely subject to their availability. Our acknowledgement of order acceptance via e-mail or web is not a guarantee of delivery. In the event the item(s) you have ordered is(are) not available, you will be contacted, and an alternative or a full refund offered.
We accept PayPal and card payments via PayPal Express Checkout payment platform. For card payments, a PayPal account is NOT required. Card payments can be done with Visa, MasterCard, American Express, and Switch/Maestro bank cards. Certain fees might apply depending on the chosen type of payment. In that case, they will be shown to you before completing the payment.
We aim to delivery all orders as quickly as possible. Delivery times stated on the Web site are not a guarantee and are based on approximations. However, almost all orders are sent the next business day after an order is placed on our Web. For “24/72h Express Home Delivery”, delivery time should not take more than 2-3 business days after the order has been processed. For “Regular Home Delivery”, delivery time varies greatly, but it should not take more than 15 business days. Please understand that if the order is delayed because of external factors (customs, etc.), delivery time could take longer than that. In any case, we try our best to make sure that all deliveries are completed successfully and in the anticipated amount of time. The Orders placed on holidays or weekends will begin to be processed until the following business day. If items ordered are not in stock, we will notify you via e-mail.
We try hard to ensure that you are happy with your purchase at unuk.es. However, if for whatever reason you are not happy with our products within the 14 days following the successful delivery of your order, you may request a refund of the item(s) purchased. The product(s) must be returned to us in perfect condition, accompanied always by the original invoice. In such scenario, you will be responsible for the shipping of the returned item(s) back to unuk.es. Shipping charges on returned merchandise are at the customer’s expense. Items lost in transportation while being returned will not be compensated for. Refunds for returned merchandise will be made to the original purchaser’s credit card within two weeks after the product(s) have been returned to unuk.es. Please note that additional duties and/or taxes, beyond the ones stated on the initial purchase, will not be refunded. For countries within the EU, VAT will be included in the refund.
We manually double-check every item we ship to our customers. However, in the unfortunate case the item(s) you received from us happens to be faulty, we will guarantee an exchange for the same type of product(s), subject to availability. Shipping of the faulty item(s) back to unuk.es, as well of the new product(s) replacing the faulty one(s) will be handled and taken care by unuk.es. If instead of an exchange you prefer a refund for the faulty item(s), this can also be arranged and completed within the 7-day period following the successful delivery of the faulty item(s) to our facilities.
Pricing and availability
Whilst we try and ensure that all details, descriptions and prices that appear on this Web site are accurate, errors may occur. If we discover an error in the price of any goods that you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Information on the web site
We take care to ensure that the information on this Web site is accurate and complete. However, due to the inherent nature of the Internet, errors, interruptions and delays may occur in the service at any time. Accordingly, this Web site is provided “As Is”, without any warranties of any find as we do not accept liability arising from any inaccuracy or omission in the information or interruption in availability.
The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this Web site are registered trademarks of The Backpacker Spot, SL ant its partners. Nothing contained on this Web site should be construed as granting any license or right to use any trademark without the prior written permission of The Backpacker Spot, SL and/or its partners.
Reliance on information posted
Commentary and other materials posted on our Web site are not intended to amount to advice on which exclusive reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
Violation of rules
unuk.es reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password-protected areas of the Web site may be subjected to prosecution.
In case of force majeure, unuk.es obligations will be procrastinated. The contract between you and unuk.es can in such cases be partially or fully terminated by yourself or by unuk.es. A Force Majeure is at the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or Internet service, natural disasters or similar events. unuk.es will under such circumstances do all we can to solve the matter for our customers as soon and entirely as possible.